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Video interpreting
Interpreting

Video Interpreting

Our handy video interpreting service connects you with native-speaking interpreters via remote face-to-face service. With convenient video conference calls, you can communicate with confidence.

Unrivalled interpreting services from anywhere

No matter where you are based, we can arrange on-demand or scheduled video calls with expert interpreters. Speaking to your clients or service users is easy with our video interpreting service. We can connect you with up to 4 video participants. We’ll keep you connected with reliable and private web-conferencing facilities.

We give you the flexibility to connect visually with native-speaking remote video interpreters at any time, 24/7. Our fantastic Language People support appointments and meetings via video calls for the NHS, legal professionals, private sector businesses and charitable organisations.

Our easy-to-use system gives you complete control to admit, remove or mute users at any time. You won’t need any complicated software for a secure connection, and you can be sure of full privacy and security compliance.

Uncomplicated communication

Our reliable and cost-effective video interpreting service brings communities together with confidence and trust. Our extensive database of trained interpreters covers a huge 500+ languages and dialects. AaGlobal’s helpful video interpreting platform is particularly handy for remotely connecting you with our brilliant BSL interpreters.

Our ISO 18841 accredited interpreting service employs exceptional interpreters, most of whom are DPSI qualified. We have helped businesses and organisations to connect with non-English speakers around the world. We are available at any time of the day or night to put you in touch with your clients or service users.

Simple to use online portal

At AaGlobal, we get that arranging meetings can be difficult enough without the additional complication of arranging additional communication needs. We are here to make your life as easy as possible with our dedicated client portal.

  • Make multiple or duplicate bookings quickly
  • Check your booking progress
  • Arrange appointments easily
  • Monitor your booking history (including usage per language)
  • Free quotes
  • 24/7 helpdesk support

Our bespoke booking portal takes the strain out of booking interpreters and translators, saving you time and money. We want to do everything we can to connect you with non-English speakers with no hassle whatsoever.

Our video interpreting service

Wherever you are, we’ll get you together with our simple remote video interpreting service.

  • Stress-free connection – no installation or apps required.
  • Easily add other users with links, SMS or email – whatever suits them.
  • Connect up to 4 participants.
  • Scheduled or on-demand calls
  • Complete control over “room access”.
  • Transcripts of calls immediately available.
  • Guaranteed privacy and security.
  • Mobile support for iOS and Android.
  • 24/7 connection and support.
Get in touch with
Chloe, Interpreting Coordinator
Did you know?
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94%

Since 2020, 94% of our clients are now using telephone and video interpreting services.

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75%

Before 2020, 75% of our Interpreting Bookings were Face to Face, since then between 73 and 79% of Interpreting Bookings have been over the Telephone and Video.

Working with
West Lothian Council
Muddy Boots Software
Berneslai Homes
AIG
Caerphilly County Borough Council
De Montfort University
Transport for London

Request a free quote today

See what we've been up to...

Interpreting Services Build Trust and Efficiency

Interpreting Services Build Trust and Efficiency

Great communication is at the heart of every business, so it makes sense to take the time to get it right. With more organisations operating on a global scale, languages can prove to be a barrier to success. However, this is where professional interpreters can step in to help smooth communication. Interpreting services, like AaGlobal, provide businesses and charities with skilled language professionals to build trust and run efficient meetings. Linguists don’t just act as translators of the spoken word; they are there to help you make the most of meetings and conferences. Trust and efficiency are key for businesses to succeed. Interpreters combine language skills and cultural knowledge to achieve brilliant results in your meetings. Whether you are negotiating for new business or communicating with global employees, building trust is essential. Showing understanding builds confidence, which is indispensable for any business. A little respect goes a long way. Providing the relevant interpreters in your meetings shows your business partners that you respect their language and culture. It demonstrates that you are willing to go that extra step towards clear and effective communication. Providing an interpreter, or multiple interpreters, if necessary, shows your business is a thoughtful one. Whether you provide a telephone or face-to-face interpreter, it creates a great impression that will be remembered. Supplying talented linguists demonstrates professionalism and your commitment to a long-standing relationship. It is important to understand the etiquette of different cultures to show respect and understanding. And it’s not just about the words we speak; it’s also how we conduct ourselves. In Britain, we like to start meetings with small talk about the weather or what we got up to at the weekend. However, in other cultures, chitchat is sometimes frowned upon. For example, in France and Germany, they prefer to keep business and personal life separate. And in India, personal questions are expected, right up to asking you how much money you earn! Some countries, like China, are very strict about having face-to-face meetings. However, we Brits are now used to meeting via telephone or video conferencing. In the UAE, you might even see participants taking other calls and replying to messages or emails during your meeting. By recognising these cultural differences, we can build trust by showing respect and tolerance. Professional interpreters are experienced in cultural nuances and help guide you through a business minefield. Different cultures don’t only behave differently; our communication styles and the words we use are also extremely distinctive. There is more to interpreting than the sentences; a word we might use in Britain might have a very different meaning elsewhere. That’s the beauty of languages, but it’s also tricky! Don’t let these nuances trip you up. Particularly in a large environment with people from different countries, you’ll need to be careful. Using conference interpreting services, pick up on the intricacies of languages to make sure you don’t get lost in translation. Businesses are more effective with streamlined and productive practices, so you don’t want language to get in the way. You can get the job done with better communication. Interpreters are there to smooth the way. It is completely understandable that meetings or conferences with multiple language speakers in attendance can result in misunderstandings. Confusion and delays can really hamper proceedings and waste valuable time. No one likes meetings that are longer than they need to be. Professional interpreters can relay what is being said in real-time and streamline your meetings. They are on hand to clarify what is being said and highlight important details to keep your meetings flowing. By making sure that everyone understands each other, no matter what language they speak, avoids mistakes or follow up meetings. Trying to communicate with others who may not have the same first language as you can be difficult and sometimes frustrating. No matter how hard you try, your message can be misunderstood. This can lead to long-winded explanations and, at worst, can cause offence. By providing a trained interpreter, you can ensure that messages are communicated clearly and concisely. This means that communication is efficient and, most importantly, effective. Interpreters have a lot of experience working in these environments and understand how to keep meetings and presentations moving and on point. Trying to keep up with what is being said in a professional setting can be difficult at the best of times. However, when delegates are speaking multiple languages in your meeting, it can be mentally exhausting for participants. The main aim of a meeting or conference is to keep people focused and engaged, and an interpreter can help with that. You don’t want to have to worry about whether you are going to understand what is being said in a meeting. So, an interpreter can take on that burden, leaving you free to focus on the content of your meeting. Whenever you hold a meeting or conference, your main aim is to make sure that your goals are achieved efficiently. Now that more and more businesses are operating in or with multiple countries, the need for interpreters is becoming more important. AaGlobal has over 30 years of experience providing top-quality interpreters to keep communication clear and concise. Not only that, but we only use native speakers who understand cultural nuances to keep communication respectful, which helps build strong relationships. With a pool of over 15,000 linguists, we can help you get the most out of your meetings. We’ll ensure your conferences build on the success of your business. Contact us today to arrange as many interpreters as you need.
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